1) Bring any ID (preferably photo ID like any passport or your drivers license) with you or just send us your details HERE – it takes minutes online or at the ATM. It’s a one time check and after that you can use any BitRocket ATM with just your mobile.

2) Download a WALLET APP – We highly recommend MUUN wallet

If withdrawing cash: To avoid delays and difficulties, we don’t recommend withdrawing cash from an online exchange. Instead withdraw to a mobile wallet app such as Muun Wallet where you control the keys, for faster cash-out from bitcoin. Remember “Your keys, your bitcoin. Not your keys, not your bitcoin”.

Also a real wallet will leave you in control of your funds, think of it as keeping gold in your safe, not someone else’s safe. We believe in non-custodial wallets where you keep your keys, backups and control your funds directly.

3) If buying: The cash you want to exchange into bitcoins.  We don’t accept cards due to the risk of stolen cards. This allows you near-instant transactions rather than days. There are bank ATMs and branches near most of our ATMs.

The minimum BUY transaction is just $100. The minimum SELL transaction is $50. The maximum BUY or SELL is $10,000 AUD per transaction, and you can repeat transactions or do smaller ones til you’re comfortable..

It’s super easy. Once you’re, on-boarded just:

1. Press “BUY BITCOIN” on the machine and enter the digits you receive via SMS on your mobile.

2. Open your wallet app on your phone and select “RECEIVE”. (Ensure it is displaying your QR code, turn the screen brightness to MAX)

3. Hold the screen of your phone near the glass panel, just at the bottom of the metal keypad (you will see a red flashing laser).

4. Enter as much cash as you wish to deposit/convert. 

5. Press “DONE”. That’s it. Most wallet apps will sync the transaction within minutes. If you’re sending to an exchange or website, they may have delays (number of bitcoin block confirmations needed), which is why we suggest you use a wallet app on your mobile, even if you spend the funds from there.

Sure, if you are doing this over several transactions you will be fine self-serving at an ATM. Just perform as many transactions as you need.

For larger amounts (over $100k), our concierge service may be able to help, via our CONTACT page. Please specify payment means, time-scale (when), amount, frequency (once-off or repeated).

The minimum BUY transaction is just $50.

The minimum SELL transaction (withdraw to cash out) is $50.

The maximum BUY or SELL is $10,000 AUD per transaction.  Note that you may perform multiple transactions and visit multiple times if you wish to do more.

We’re looking for new locations to host our ATMs, learn more.

You might not even need to buy an ATM.  Most of the cost and effort is running the service, compliance, customer queries, handling transactions, compliance, marketing, and financial trading.  Enjoy a passive income.  BitRocket hosts enjoy these benefits while achieving financial rewards.

There are no extra fees to pay. The price on the machine screen is the all-inclusive price you pay. This is different to some markets where you bid/ask and the price may move against you, especially for larger transactions. The rates are based on several wholesale markets, and we take on the risk of sticking to the price once you start your transaction.

We make money on the spread between buy and sell prices.  Many online services don’t show you the hidden USD -> AUD costs, card fees, exchange fees, withdrawal feels, or service fees and can be more expensive for a slower and more risky service. You can try one of our ATMs and get started immediately.

The rates are based off wholesale markets, but with all fees factored in (nothing hidden) and visible on screen. Contact us via email or use the live chat on the lower right of this page to ask for the current price. It updates every minute, with the market prices internationally. Look at the screen when you visit for the exact number. The rate on the screen includes any and all fees.